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Changes to Terms and Conditions
Last Updated: [13-March-2026]
Welcome to FashionGround. These Terms & Conditions govern your use of our website fashionground.in and the purchase of products from our online store. By accessing or using our website, you agree to be bound by the terms outlined below.
Business Information
This website is operated by:
Naina Devi Enterprises
Ground Floor KH. No. 898, Imarti Mandir Wali Gali
Village Rithala
North West Delhi, Delhi – 110085
India
Brand Name: FashionGround
Customer Support:
Email: support@fashiongraound.in
Phone: +91 9250008485
Acceptance of Terms
By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you must not use this website.
Products and Pricing
All products listed on our website are subject to availability.
We reserve the right to:
Modify product pricing without prior notice
Discontinue any product at any time
Correct errors in pricing or product descriptions
Prices displayed on the website are in Indian Rupees (INR) and may include applicable GST as per Indian taxation laws.
Orders and Acceptance
When you place an order on our website:
You agree that all information provided is accurate and complete.
Your order constitutes an offer to purchase a product from us.
We reserve the right to accept or reject any order at our discretion.
Orders may be cancelled if:
Product stock is unavailable
Payment is not successfully processed
Incorrect pricing or product information is displayed
Payment Methods
We accept multiple payment methods including:
UPI
Debit Cards
Credit Cards
Net Banking
Wallets
Cash on Delivery (COD)
All payments are processed through secure payment gateways.
FashionGround does not store your payment card details.
Shipping and Delivery
Orders are processed and shipped within standard business operations.
Estimated delivery time:
5–7 business days
Delivery times may vary due to:
Location
Courier service availability
Public holidays
Unforeseen logistical delays
FashionGround is not responsible for delays caused by courier partners or external factors beyond our control.
Cash on Delivery (COD)
Cash on Delivery is available for eligible orders.
FashionGround reserves the right to:
Disable COD for certain pin codes
Cancel suspicious COD orders
Request confirmation before dispatching COD orders
Order Cancellation
Customers may cancel their order only before the order has been shipped.
Once an order has been shipped, cancellation requests cannot be accepted.
To request cancellation, please contact:
Email: support@fashiongraound.in
Phone: +91 9250008485
Replacement Policy
FashionGround offers 7-Day Replacement Only.
Customers may request a replacement if:
The product received is damaged
The product received is defective
The wrong product was delivered
Replacement requests must be submitted within 7 days of delivery.
Conditions for replacement:
Product must be unused
Product must be in original packaging
All tags and accessories must be intact
Proof of purchase must be provided
FashionGround reserves the right to inspect returned products before approving replacement.
No Refund Policy
At present, FashionGround does not offer refunds. Only replacement requests will be processed for eligible cases as described above.
User Responsibilities
Users agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Upload malicious code or interfere with website functionality
Use automated systems to extract data from the website
Violation of these terms may result in termination of access.
Intellectual Property
All content on this website including:
Logos
Images
Product designs
Graphics
Text
Website design
is the property of FashionGround / Naina Devi Enterprises and is protected by applicable intellectual property laws.
Unauthorized reproduction or use is strictly prohibited.
Limitation of Liability
FashionGround shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of the website
Delay in delivery
Product availability issues
Website downtime
Customers use the website at their own risk.
Privacy
Your use of this website is also governed by our Privacy Policy, which describes how we collect and use customer information.
Third-Party Services
Our website may use third-party services such as:
Payment gateways
Shipping providers
Analytics tools
FashionGround is not responsible for the policies or practices of these third-party services.
Changes to Terms
FashionGround reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon posting on the website.
Customers are encouraged to review this page periodically.
Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of this website shall fall under the jurisdiction of courts located in Delhi, India.
Contact Information
For any questions regarding these Terms & Conditions, please contact:
FashionGround
Naina Devi Enterprises
Ground Floor KH. No. 898, Imarti Mandir Wali Gali
Village Rithala
North West Delhi, Delhi – 110085
India
Email: support@fashiongraound.in
Phone: +91 9250008485