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Shipping Policy
Last Updated: [13-March-2026]
Thank you for shopping with FashionGround. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products from our website https://fashionground.in.
Order Processing
All orders placed on FashionGround are processed within 1–2 business days after order confirmation.
Orders are processed only on business days (Monday to Saturday), excluding public holidays.
Once your order is confirmed and processed, it will be prepared for dispatch from our warehouse.
Delivery Time
Estimated delivery time for orders is:
5–7 business days
Delivery timelines may vary depending on:
Customer location
Courier partner availability
Weather conditions
Public holidays or regional restrictions
Unexpected logistical delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
Shipping Coverage
FashionGround currently ships products across India.
If your delivery location is not serviceable by our courier partners, we may contact you to provide an alternative shipping solution or cancel the order with notification.
Shipping Charges
Shipping charges may vary depending on:
Order value
Delivery location
Ongoing promotional offers
Any applicable shipping charges will be clearly displayed during the checkout process before completing the purchase.
Order Tracking
Once your order has been shipped, you will receive:
A shipping confirmation message
Tracking details from the courier partner
Customers can track their orders using the tracking link provided via email or SMS.
Cash on Delivery (COD)
FashionGround offers Cash on Delivery (COD) for eligible orders.
However, we reserve the right to:
Disable COD for certain locations or pin codes
Confirm COD orders before dispatch
Cancel suspicious or unverified COD orders
Delivery Attempts
Our courier partners will attempt delivery multiple times.
If delivery fails due to:
Incorrect shipping address
Customer unavailability
Refusal to accept the order
The shipment may be returned to our warehouse.
In such cases, re-shipping charges may apply.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time of placing the order.
FashionGround will not be responsible for delivery delays or failed deliveries caused by:
Incorrect address
Incorrect phone number
Incomplete shipping information
Damaged Package During Delivery
If you receive a package that appears damaged or tampered with:
Do not accept the package from the courier.
Contact our customer support immediately.
If a damaged product is received after acceptance, please contact us within 24 hours of delivery.
Shipping Delays
While we strive to ensure timely delivery, delays may occur due to factors such as:
Weather disruptions
Courier operational delays
High order volume during sales
Government restrictions or public holidays
FashionGround will make every effort to keep customers informed about any shipping delays.
Contact Us
For any shipping-related inquiries, please contact:
FashionGround
Naina Devi Enterprises
Ground Floor KH. No. 898, Imarti Mandir Wali Gali
Village Rithala
North West Delhi, Delhi – 110085
India
Email: support@fashiongraound.in
Phone: +91 9250008485